Although the Philippines has long been regarded as the call center capital of the world, the country is hardly known to major markets abroad because the government has not been aggressive enough in promoting and marketing the booming outsourcing industry.
As the uproar in the online community continues to haunt Globe Telecom after announcing that it will charge an extra P5.00 for every call to the soon-to-be-launched 911 emergency hotline, its telecom rival PLDT-Smart Communications said it would comply with whatever the government wants it to do ? whether to charge a fee or not.
In fighting form, Globe Telecom has denounced the Philippine Competition Commission (PCC) for supposedly blocking its joint purchase of SMC?s telco assets and feeding wrong information to the media regarding a recent order of the Court of Appeals (CA).
Home Credit, which set up shop in the country in 2013 with P2 billion in investment, is buoyed by the receptive response of Filipinos who use its offerings to buy mostly electronic gadgets and home appliances.
Under the deal, PLDT will take care of the connectivity and managed services, while Intel will provide the hardware. All a customer needs to do is subscribe to the package via PLDT?s SME Nation, the company?s SME arm.
Call center operator Concentrix has inaugurated a state-of-the-art facility -- said to be ?better the Google? ? at Tera Tower in Bridgetowne complex at the corner of C-5 Road and Ortigas Avenue in Quezon City.
The Philippines is stepping up efforts in carving a sizeable niche of the estimated $18.4-billion European games industry market as the country?s industry players are set to participate at the GamesCom 2016 in Cologne, Germany next month.
Local telcos Globe Telecom and PLDT have signed an agreement with the government to support the creation of a new nationwide emergency hotline number, 911, to replace Patrol 117.
The launch event, held at the Shangri-la Hotel in The Fort, also served as an occasion for PLDT and Smart chairman Manny V. Pangilinan to admit that fierce rival Globe was once able to surpass Smart in 3G coverage.
