Tuesday, June 23, 2026
- Advertisement -spot_img

TAG

BPO

ASUS NUC vs. consumer-grade Mini PCs: Why reliability matters for BPO operations

Unlike consumer-grade mini PCs designed primarily for everyday personal use, ASUS NUC is engineered with enterprise reliability, long-term stability, and operational endurance in mind.

PH contact center sector grows to 1.68 million workers despite AI expansion

According to the Customer Xperience Association of the Philippines (CXAP), AI adoption is contributing to the emergence of new services and job categories across the industry.

Concentrix opens iX360 hub, invests P2 billion in new PH site

Concentrix, the largest private employer in the country, has launched iX360, an immersive experience center focused on intelligent solutions, alongside the opening of its new operations site at Robinsons GBF Tower 2 in Bridgetowne in Quezon City as the company expands its presence in the Philippines.

Senate eyes safeguards for BPO sector amid AI, cyber threats

Sen. Bam Aquino highlighted the industry’s economic weight, noting that IT-BPM employs around 1.9 million Filipinos and contributes about 8.2% to the country’s gross domestic product.

IBPAP sets skills-focused agenda for 2026 as AI reshapes IT-BPM industry

IBPAP has emphasized the need for closer collaboration among companies, government agencies, and academic institutions to strengthen the country’s digital workforce and prepare Filipino professionals for higher-value roles.

Bill filed to protect BPO workers during calamities, improve wages

Sen. Raffy Tulfo has filed a bill seeking stronger labor protections for employees in the business process outsourcing (BPO) sector, including automatic work suspension during calamities, higher entry-level wages, and earlier access to medical benefits.

BPO group, DOLE meet to clarify work policies after Typhoon Uwan, Cebu quake

The IT and Business Process Association of the Philippines (IBPAP) has reaffirmed its commitment to upholding worker welfare and compliance with labor laws following recent confusion over work suspension policies during Typhoon Uwan and the Cebu earthquake.

Tulfo seeks charges vs Cebu BPOs for endangering workers during quake

At a Senate Committee on Labor hearing on Tuesday, Oct. 7, Sen. Raffy Tulfo said some BPO firms reportedly blocked emergency exits and forced workers to resume operations immediately after the tremor, disregarding their safety.

IBPAP hits DOLE Region 7 for ‘prematurely’ naming BPO firms in work stoppage report

The IT and Business Process Association of the Philippines (IBPAP) has denounced the Department of Labor and Employment (DOLE) Region VII for what it called an “irresponsible and premature” disclosure of several BPO companies allegedly issued work stoppage orders following the recent Cebu earthquake.

TaskUs opens new site ‘Hiraya’ in Las Piñas

The site, named after the Filipino word meaning the fulfillment of hopes and dreams, is designed as a flexible, multilingual operations center.
- Advertisement -spot_img