The Philippines ranked fifth among 25 major outsourcing destinations in artificial intelligence readiness, supported by high workforce AI literacy but held back by weaknesses in education and talent development, according to a new industry index.
Albert Mitchell “Mitch” Locsin, a longtime executive and advocate of the Philippine information technology and business process management industry, died on Wednesday, Aug. 19. He was 55.
Philippine-based outsourcing company Asiatel Outsourcing Inc. has begun trading on Canada’s TSX Venture Exchange as it seeks to expand in North America and move into higher-value knowledge process outsourcing services.
Hawaii-based outsourcing firm Connext Global said it is expanding its operations in the Philippines after posting 15% revenue growth in the first half of 2026, opening a new office in Cebu City and ramping up hiring to meet client demand.
Canadian business process outsourcing (BPO) firm NQX is planning to invest P632 million in the Philippines and add 725 direct jobs as it expands its operations outside Metro Manila, according to the Department of Trade and Industry (DTI).
Converge ICT Solutions has joined the IT & Business Process Association of the Philippines (IBPAP), with both groups framing the move around the need to help the country’s business process outsourcing sector adapt to artificial intelligence.
Unlike consumer-grade mini PCs designed primarily for everyday personal use, ASUS NUC is engineered with enterprise reliability, long-term stability, and operational endurance in mind.
According to the Customer Xperience Association of the Philippines (CXAP), AI adoption is contributing to the emergence of new services and job categories across the industry.
Concentrix, the largest private employer in the country, has launched iX360, an immersive experience center focused on intelligent solutions, alongside the opening of its new operations site at Robinsons GBF Tower 2 in Bridgetowne in Quezon City as the company expands its presence in the Philippines.
Sen. Bam Aquino highlighted the industry’s economic weight, noting that IT-BPM employs around 1.9 million Filipinos and contributes about 8.2% to the country’s gross domestic product.
