With call centers increasingly being ?transformed into data centers,? the BPO sector?s reliance on critical infrastructure will grow, Harry Woo, managing director and SVP of Panduit for Asia Pacific, explained.
Located at the 12th floor of the SM Aura Office Tower along McKinley Parkway, Taguig City, the facility will serve as a training center for the professional development of Teleperformance Philippines' 40,000 employees.
The company's new name also shows its "strategic realignment" that shows it is ?developing and operating new business models together with its customers,? it said in a statement.
PLDT, through its Alpha Enterprise group, said it launched the cloud-based service to provide call center operators a ?cost-effective solution for software licensing and managed ICT."
The Philippine Software Industry Association says it is supporting and encouraging Filipino software entrepreneurs to create and sell software products that address the so-called four megatrends -- cloud, mobile, social, and Big Data.
At least 30 business process outsourcing (BPO) companies in the Philippines are generating between P1 billion to P17 billion in annual revenues, according to Pasig City Rep. Roman Romulo.
Bank of America Corp. (BA), the second-largest US-based financial holding company with global assets of $2.13 trillion, has directly outsourced its business support activities to the Philippines via a newly formed non-bank subsidiary.
The Department of Labor and Employment (DOLE) on Friday said the there is a growing concern in the surge of so-called ?lifestyle diseases? in the local BPO industry.
