Tuesday, March 5, 2024

BPO firm Acquire takes over Shore Solutions

Staying true to its name, Acquire BPO recently completed its acquisition of Shore Solutions, one of the fastest-growing BPOs in the Philippines, adding approximately 2,000 employees to provide a full suite of outsourcing operations for major corporations located across Asia, Australia, the United Kingdom, and the United States.

Scott Stavretis, CEO of Acquire BPO and Shore Solutions, (left) with Darcy Lalonde, CEO of Shore
Scott Stavretis, CEO of Acquire BPO and Shore Solutions, (left) with Darcy Lalonde, CEO of Shore

This is the second acquisition by Acquire in less than 12 months and fortifies their strategic plans to accelerate growth as well as increase market share in the BPO industry.

Scott Stavretis, CEO of Acquire BPO and Shore Solutions, said the acquisition offers several opportunities for Acquire in diversifying its current service offering and bolstering its revenues.

Shore is a major market leader in the BPO side of the business with expertise across Human Resource Outsourcing (HRO), Knowledge Process Outsourcing (KPO), IT and Professional Services.

?Shore is also a Value Added Reseller of SAP-SuccessFactors HCM cloud technology and we are delighted to add this to our service offerings,? Stavretis said.

Shore?s contact center division has grown rapidly over the past three years and services a range of clients across the globe including some large well-known household brands.

Stavretis said the strong employee culture and evolution of Shore to a multifaceted BPO makes it a great fit for Acquire. The Acquire executive leadership team will also be enhanced with the addition of two new members from the Shore team.

Stavretis stated, ?I am extremely pleased that the current executive directors of Shore, Darcy Lalonde and Jonathan Smith, who are both well-respected industry leaders, have committed to the future of Acquire and Shore, leveraging the combined groups? experience. Additionally, Acquire?s capital can enable them to continue the rapid expansion of Shore?s contact centre and BPO business.?

Darcy Lalonde, Shore CEO, added: ?This acquisition signifies growth for Shore and the ability to deliver service with stronger capabilities and improved efficiencies. Our clients can expect a more robust portfolio, a comprehensive strategy with numerous growth opportunities and synergies from efficiency and scale.?

The acquisition will scale the Acquire employee numbers to about 7,000 globally. There are plans for future acquisition activity.

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