San Francisco-based BPO firm to hire 100 workers in new BGC site

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US-headquartered outsourcing firm ServiceSource has announced plans to fill approximately 100 new positions by mid-2016 based in the company?s new service delivery center located in the heart of Bonifacio Global City (BGC).

Opening in January of 2016, the new state-of-the-art facility will bring a potential of up to 500 new positions to the area over the next year.

service source

ServiceSource operates in the B2B space and specializes in Knowledge Process Outsourcing (KPO), which demands a higher-end skill set from employees.

The initial KPO roles will support the revenue lifecycles of ServiceSource?s clients, and will mostly consist of front-line operations specialists, inside sales representatives, and experienced inside sales managers.

?Our customers aren?t looking to ServiceSource as an ?out-sourcer??they?re asking for ?right-sourcing?, which means providing them with the right talent, in the right geographic markets and the right technology,? said Christopher M. Carrington, CEO of ServiceSource.

?Our new expansion into the Philippines fulfills that critical value and represents a strategic step in growing our company. We look forward to building a successful ServiceSource team here.?

James Keating, VP of managed services at ServiceSource, said the Philippines has a well-established and mature BPO market.

?With that foundation, the Philippines is primed to enter into the next phase of support for Fortune 100 companies by supporting their B2B transactions and by taking on more advanced KPO-focused roles.?

The new center marks ServiceSource?s tenth global location, and fourth in the Asia-Pacific Japan (APJ) region, following office openings in Singapore, Kuala Lumpur, and Yokohama.

The company is currently accepting applicants and holding interviews in the area. In addition to the central location and premium facility, ServiceSource will offer a highly competitive, above-market compensation package and benefits to attract the top-end of local talent.

As ServiceSource employees, selected candidates will have access to a comprehensive professional and career development support program offered by the company.

The company said interested candidates are encouraged to join ServiceSource?s Philippines Facebook page for more information and can also inquire about openings by emailing their CVs to apply@servicesource.com.

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