Tuesday, March 5, 2024

SG-based smartphone app pilots grocery concierge service in PH

A smartphone app developed in Singapore has expanded to the Philippines to provide tasks that a personal helper would do such as picking up laundry, doing the groceries, or bringing meals straight from a restaurant.

honestbee shopper grocery

On-demand lifestyle platform honestbee said it has started offering its grocery service in Metro Manila after started operating in key Asian cities Singapore, Taipei, Hong Kong, Jakarta, Kuala Lumpur, Bangkok, Niseko and Tokyo and.

The trained grocery concierge handpicks the freshest produce at in-store prices, while looking out for expiration dates and suggesting the most suitable substitutes, the startup said.

The service on the app is customer-centric, and there is room to leave specific instructions for the items to be purchased, it added.

Deliveries, which are marked for two hours, are from 10am to 8pm daily, subject to store operating hours, including weekends and public holidays.

There is a P150 concierge or shopper fee. Free delivery is offered for a minimum spend of P1,500. Otherwise, a delivery fee of P99 applies.

honestbee phone app

Unlike grocery store delivery services which transport items from only one shop or inventory, honestbee said it does not stockpile goods in a warehouse. Instead, it delivers the items listed on the app from their chosen partner merchants such as Robinsons Supermarket, Solo Meat Group, Fresh Options Meat Shop, G-stuff, Foodsource, AWC and Boozy PH.

Customers can also shop from multiple stores in one order and still get their items delivered in two hours.

honestbee said it also launched its additional concierge services for laundry pick-up and delivery (including dry-cleaning) and soon set to have delivery from its premium partner restaurants.

To start using the app, simply register and click on the confirmation email, tag location, pick out the items or services they need, and wait for the delivery within two hours. Desktop is also available for groceries.


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