Dingdong and RiderKo, two rising all-Filipino startups, officially forged a strategic partnership last May 30, 2023, through a memorandum of agreement (MOA) signing held in Mandaluyong.
The partnership aims to provide a 100% Filipino-powered all-in-one platform that offers easy and convenient transactions for customers and business merchants in an effort to expand the local delivery service industry.
Dingdong, a last-mile delivery firm co-founded by celebrity Dingdong Dantes, offers fully assisted booking and stationed rider services for its customers and merchant partners.
RiderKo, on the other hand, is a 100% Filipino-developed mobile application that offers on-demand food and door-to-door delivery services and prides itself on nurturing local tech talents to provide global solutions.
The partnership comes at an opportune time to provide more options for Filipino consumers and businesses as demand for delivery services continues to grow.
The two startups believe that not only is it important to expand the industry, but to ensure that it caters to the unique needs and requirements of the local market.
“More than a partnership, we share the same vision and a mutual trust and respect for each other, our riders, our merchants, and our stakeholders,” Dantes, Dingdong founder and chairman, said.
“It is imperative for us to create a platform that is by Filipinos for Filipinos to address any gaps that may hinder safe and improved door-to-door delivery services for all.”
Joy Tan, RiderKo CEO and founder, added: “Our tech and e-commerce expertise, unified with the delivery rider professionalization of Dingdong, will boost our thrust to become a valuable and most trusted end-to-end delivery solutions partner for Filipinos.”
The platform aims to be a “one-stop app” for delivery needs through its seamless booking process. Customers are offered real-time location tracking, whether for on-demand, scheduled, single pick-up, or multiple location drop-off requirements.
For businesses seeking a reliable delivery provider, Dingdong offers corporate partnership opportunities with a range of packages and automated delivery processes.
Currently, the platform caters to various businesses and institutions in the food, retail, hotel, and education sectors among others.
Existing online stores and e-commerce platforms can also integrate Dingdong’s API (application programming interface) for end-to-end automation and tap the expertise of its professional delivery fleet.
The platform will also feature Dingdong Eats, where customers can order food for delivery or store pickup. A unique feature to reserve tables for dining in their wide selection of partner restaurants will also be added for a more seamless experience.
With the Merchant app, restaurants, regardless of their size, will be able to promote and sell their products online while streamlining store management, inventory, and order processing.
With analytics and a performance dashboard, owners can also monitor real-time store performance.
Dingdong plans to include retail shops in the near future.
Dingdong, powered by RiderKo, is available for download on App Store for iOS and Playstore for Android.
