In today?s global markets, customer experience has become a key business differentiator ? yet delighting customers is not always easy. By taking a strategic, knowledge-based approach, and leveraging the best practices outlined above, organizations can truly enhance their customer experience and improve business performance.
Pointwest Technologies, winner of the Best Filipino-Owned Company of the Year in the 2014 International ICT Awards-Philippines, recently wrapped up its participation in two major international software conferences in the Asia Pacific region.
Unlike in the past when it simply admonished Filipino hackers to cease their attacks and observe restraint, the Philippine government said this week that it will go after those responsible for attacking Chinese government and commercial websites.
Lawmakers for a party-list claiming to represent teachers and educators have filed a proposed legislation in Congress pushing for the modernization of elementary and secondary education to enable the Philippine educational system to cope with the global change.
His tool exhibits an 81% accuracy rate and could be used to more accurately identify cancer threats from BRCA1 gene mutations. Han received the Gordon E. Moore Award of $75,000, named in honor of the Intel co-founder and fellow scientist.
Cloud-based home-management systems that allow users to remotely control household features like lighting and air conditioning are set for rapid growth in the coming years, with the installed base set to rise by a factor of eight from 2013 to 2018.
Philippines Airlines has ditched the traditional in-flight entertainment system in its new Airbus 330-300 HGW (high gross weight) jet. Instead, its new airplanes will be equipped with the first wireless in-flight entertainment in the country.
The bill also seeks the establishment of the Electronic Medical Record Center to be placed under the Office of the Secretary of the Department of Health (DoH).
Apple and Samsung combined for 71 percent of the 41.3 million branded tablets in the first calendar quarter of 2014, according to early vendor shipment share estimates from market intelligence firm ABI Research.
