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IDC: Security is top IT challenge to support hybrid work in Asia-Pacific

In particular, employees’ access to insecure devices, networks, and data resources poses significant challenges to organizations implementing a hybrid work model.

Study: Pinoys still prefer human support, but automated CX on the rise

In the Philippines, interacting with human agents on the phone holds the top spot as the most preferred touchpoint of customer service (42%), followed by online live chat (33%) and social media (31%).

New DICT chief stresses need to enhance PH e-governance strategy

During the turnover ceremony on Monday, July 4, Department of Information and Communications Technology (DICT) secretary Ivan John E. Uy emphasized the importance of improving Philippine e-governance by making public transactions more efficient through digitalization.

160,000 trees to be part of GForest at La Mesa as ABS-CBN Foundation, GCash team up

ABS-CBN Foundation and GCash have joined forces to continue the conservation and reforestation of La Mesa Watershed, with the partnership paving the way for GCash’s commitment of planting 160,000 trees at La Mesa, as part of its GForest “2.3 million by 2023” goal. 

Report: PH telco market no longer a duopoly as Dito starts to gain share

One year after its entry as the telco industry’s third major player, Dito has captured 1% of the market’s subscriber base, behind Globe’s 87.4 million and Smart’s 70.3 million.

Project SPARTA rolls out 11 micro-specialization pathways in analytics

The new tracks allow SPARTA learners to study another aspect of Data Science and Analytics (DSA) to complement their main pathways within a shorter learning period while still equipping themselves with the proper skill sets.

Global public cloud services revenues grew 29% to $408.6B in 2021

Spending continued to consolidate in 2021 with the combined revenue of the top 5 public cloud service providers (Microsoft, Amazon Web Services, Salesforce, Google, and SAP) capturing nearly 40% of the worldwide total and growing 36.6% year over year.

On its 8th year, foodpanda in the thick of ‘q-commerce’ revolution

As it celebrates its 8th anniversary, online delivery platform foodpanda is spearheading the growth of quick commerce, or q-commerce, which was triggered by the Covid-19 lockdowns and resulting inaccessibility to everyday necessities brought by it.

BSP asks banks to remove links in e-mail, SMS advisories to customers

The BSP urged banks instead to personalize SMS messages and emails for banking services and implement mandatory notifications for fund transfers exceeding a predefined amount.

Asia-Pacific satellite broadband sold bandwidth to reach 335.6 Gbps by 2026

The largest consumer Internet demand will come from a number of markets in the region, including the Philippines, Malaysia, and Indonesia.

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