Salesforce has unveiled AIforce, a new interface layer that allows employees and AI agents to access company data, workflows and business rules through platforms such as Anthropic’s Claude, Slack, and Salesforce Lightning.
Cloud computing giant Salesforce has introduced Koa, its first customer relationship management reasoning model for Agentforce, developed with Nvidia to handle complex, multistep business processes.
Salesforce and Anthropic have expanded their partnership with the launch of Claudeforce, an integration that connects Anthropic’s Claude artificial intelligence models with Salesforce data, business rules, workflows, and applications.
