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IBPAP sets skills-focused agenda for 2026 as AI reshapes IT-BPM industry

IBPAP has emphasized the need for closer collaboration among companies, government agencies, and academic institutions to strengthen the country’s digital workforce and prepare Filipino professionals for higher-value roles.

BPO group, DOLE meet to clarify work policies after Typhoon Uwan, Cebu quake

The IT and Business Process Association of the Philippines (IBPAP) has reaffirmed its commitment to upholding worker welfare and compliance with labor laws following recent confusion over work suspension policies during Typhoon Uwan and the Cebu earthquake.

IBPAP, DOLE patch up after Region 7 blunder following Cebu quake

The rift began when DOLE Region VII director Roy Buenafe publicly named several BPO companies supposedly issued work stoppage orders following last week’s Cebu earthquake — before completing formal investigations.

IBPAP hits DOLE Region 7 for ‘prematurely’ naming BPO firms in work stoppage report

The IT and Business Process Association of the Philippines (IBPAP) has denounced the Department of Labor and Employment (DOLE) Region VII for what it called an “irresponsible and premature” disclosure of several BPO companies allegedly issued work stoppage orders following the recent Cebu earthquake.

AI project from Silliman University tops IBPAP hackathon in Cebu

A student team from Silliman University in Dumaguete, named Merge Conflict, won both the top prize and the Best Use of AI award for their project “Bant AI.”

As agentic AI reshapes biz practices, firms move to seize opportunities

As agentic AI technology continues to evolve, businesses across Southeast Asia are keenly exploring its applications to enhance their operational processes.  The IBM Institute for...

Despite AI threat, IT-BPM sector records rise in revenue and labor force in 2024

The Information Technology and Business Process Association of the Philippines (IBPAP) said in a media briefing on Wednesday, June 9, that the country's IT and Business Process Management (IT-BPM) sector expanded despite various headwinds such as AI.

Local BPO group says ‘Agentic AI’ is the way to go

Unlike Generative AI, which focuses on content creation, Agentic AI specializes in orchestrating processes, optimizing workflows, and driving intelligent automation that aligns with the structured, process-driven nature of IT-BPM operations.

IBPAP links up with Google to upskill Pinoy BPO workers

Google, through Google Career Certificates, will provide industry-recognized certifications in high-demand fields like cybersecurity, data analytics, IT support, UX design, and project management among others, enabling Filipinos to excel in the evolving global IT-BPM landscape.

Amid AI onslaught, BPO group calls on PH gov’t to upskill workforce

The IT & Business Process Association of the Philippines (IBPAP) has called for proactive efforts to prepare the local workforce for the transformative opportunities and challenges presented by artificial intelligence (AI).
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