IBPAP

Following a challenging 2017, the BPO industry continued to show signs of recovery by slowly gaining back its positive momentum with numerous incumbents proceeding with their expansions, particularly in the countryside.

The online learning site serves to provide open access to hundreds of Microsoft's current modern workplace technology courses in eight learning tracks such as Data Science, Artificial Intelligence, DevOps, Cloud Administration, and more.

The FTSC has 28 offices abroad and serves as the department?s overseas frontline agency in promoting exports and facilitating inward direct investments.

IBPAP president and CEO Rey Untal says the BPO industry will fall short of its projected growth of 100,000 new workers due to some uncertainties and the Train law.

Mounted in partnership with the DICT, "TakeOff" regularly chooses 10 startups and helps them with their business expansion.

The 22 scholars underwent a nine-week training course and completed five modules that cover topics identified by the Commission on Higher Education (CHEd).

"Takeoff" is scheduled to be held four times this year, accommodating 40 startup companies in total.

The road ahead for the IT-BPM industry in the Philippines looks promising despite artificial intelligence (AI) and intelligence automation (IA), according to the IT and Business Process Association of the Philippines (IBPAP).

Instead of engaging in a salary fight with rival firms, players in the Information Technology and Business Process Management (IT-BPM) industry should focus instead on "education" and "family values" for their employees to stay and remain loyal.