IBPAP

After enduring the economic instability at the height of the pandemic, the country’s IT and Business Process Management sector expects a single-digit improvement or 8% in full-time employees (FTEs) and double-digit growth to 10% in earnings.

IBPAP attributed the upsurge to three factors: (1) pent-up demand from global customers, (2) higher confidence in work-from-home (WFH) setups by clients in contact centers and business process services, and (3) growth in emerging sub-segments like e-commerce, fintech, healthcare, and technology.

IBPAP president and CEO Jack Madrid said that while the group supports the need to fully reopen the economy, BPO employees have an overwhelming preference for a hybrid work arrangement.

The IT and Business Process Association of the Philippines (IBPAP) has appointed industry old-hand Celeste Ilagan as its new chief policy and regulatory affairs officer.

The Semiconductor and Electronics Industries in the Philippines, Foundation Inc. (SEIPI) and Information Technology and Business Process Association of the Philippines (IBPAP) have urged the Senate to immediately ratify the Regional Comprehensive Economic Partnership (RCEP) agreement.

The IT and Business Process Association of the Philippines (IBPAP) announced on Friday, Oct. 29, the appointment of Jack Madrid as its new president and CEO.

Rey Untal is resigning after serving as president and CEO of IBPAP for four years.

Spring Valley founder Jonathan De Luzuriaga believes in the Filipino-made product, and knows that there is a major disconnect between what the current academe produces and what the industries today require.

The revenue outlook for the IT-BPM industry at end-2020 is at $26 billion, while full-time employment will remain at 1.3 million.

IBPAP president and CEO Rey Untal said the roadmap they bared last year was supposed to have been good until 2022, up until the pandemic threw a monkey wrench to their numbers.