BPO group to discuss digital disruption in industry summit

The Information Technology and Business Process Association of the Philippines (IBPAP) announced on Tuesday, October 9, that digital disruption will be in the spotlight on its 10th summit next month.

IBPAP president and CEO Rey Untal (left) says the BPO industry will fall short of its projected growth of 100,000 new workers due to some uncertainties and the Train law

Digital disruption is described as a transformation caused by emerging digital technologies and business models.

IBPAP holds its summit annually but this is the first time it will convene the International Innovation Summit (IIS) that will bring together digitally-enabled firms and sub-sectors.

Notable participants include the Animation Council of the Philippines, Contact Center Association of the Philippines, Game Developers Association of the Philippines, Global In-house Center Council Philippines, Healthcare Information Management Association of the Philippines, and Philippine Software Industry Association.

Carrying the theme “Human+Tech: Philippines’ Capitalizing on Digital Disruption”, the IIS 2018 is slated on Nov. 12 to 13 at Shangri-La Fort in Taguig City.

“Optimizing human resources and technology is one of the major industry issues. The summit is an excellent way for us to handle transitions and to cope with industry changes and trends as well as to build relationships so we could share insights with one another and strengthen our position as one of the global economic drivers,” IBPAP president Rey Untal said.

More than 600 delegates from the private and public sectors are expected to attend the IIS 2018.

Prior to the summit, the industry group and its sub-sector associations will be holding an industry awareness fair “It Starts Here” on Nov. 5 at the SMX Convention Center in SM Aura, Taguig City.

The groups target to gather about 2,000 students and potential employees to present to them the career opportunities in the IT and business process outsourcing (ITBPO) industry.

Untal also stressed the significant role of the industry in raising the income level of Filipinos. He said the industry has employed people from classes C, D, and E converting them to the new middle income class of the country.

“There’s vast set of opportunity available in the industry,” the IBPAP chief noted. — Kris Crismundo (PNA)

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