The Philippine IT and business process management (IT-BPM) industry could generate between $43.3 billion and $50.5 billion in revenue by 2028 as the sector shifts toward AI-enabled and higher-value services, according to the IT and Business Process Association of the Philippines (IBPAP).
Converge ICT Solutions has joined the IT & Business Process Association of the Philippines (IBPAP), with both groups framing the move around the need to help the country’s business process outsourcing sector adapt to artificial intelligence.
IBPAP has emphasized the need for closer collaboration among companies, government agencies, and academic institutions to strengthen the country’s digital workforce and prepare Filipino professionals for higher-value roles.
The IT and Business Process Association of the Philippines (IBPAP) has reaffirmed its commitment to upholding worker welfare and compliance with labor laws following recent confusion over work suspension policies during Typhoon Uwan and the Cebu earthquake.
The rift began when DOLE Region VII director Roy Buenafe publicly named several BPO companies supposedly issued work stoppage orders following last week’s Cebu earthquake — before completing formal investigations.
The IT and Business Process Association of the Philippines (IBPAP) has denounced the Department of Labor and Employment (DOLE) Region VII for what it called an “irresponsible and premature” disclosure of several BPO companies allegedly issued work stoppage orders following the recent Cebu earthquake.
A student team from Silliman University in Dumaguete, named Merge Conflict, won both the top prize and the Best Use of AI award for their project “Bant AI.”
As agentic AI technology continues to evolve, businesses across Southeast Asia are keenly exploring its applications to enhance their operational processes.
The IBM Institute for...
The Information Technology and Business Process Association of the Philippines (IBPAP) said in a media briefing on Wednesday, June 9, that the country's IT and Business Process Management (IT-BPM) sector expanded despite various headwinds such as AI.
Unlike Generative AI, which focuses on content creation, Agentic AI specializes in orchestrating processes, optimizing workflows, and driving intelligent automation that aligns with the structured, process-driven nature of IT-BPM operations.
