Sunday, March 3, 2024

Globe refutes Poe, says it sent 11 alerts in Northern Luzon

Contrary to the statement of Sen. Grace Poe, Globe Telecom said it transmitted a total of 11 text messages that warned customers of potential dangers coming from typhoon “Lawin”.

The regional office of the DOST was heavily damaged by the typhoon. Photo credit: Sancho Mabborang
The regional office of the DOST was heavily damaged by the typhoon. Photo credit: Sancho Mabborang

According to Globe senior vice president for corporate communications Yoly Crisanto, transmittal of the text messages was undertaken in coordination with the National Disaster Risk Reduction and Management Council (NDRRMC) at no cost to consumers.

Taking exception to claims made by Sen. Grace Poe that were relayed to the press on Sunday, Globe said 9 of the total 11 text messages directed to customers in Northern Luzon were sent out prior to the typhoon?s landfall while 2 SMS blasts were released after the landfall.

NDRRMC crafted all the messages and relayed to Globe for transmittal, Crisanto said.

Globe sent out the initial text message at around 11:29 am on Wednesday, October 19, to more than 1.5 million mobile numbers.

The text message read as follows: ?TY LawinPH severe danger over Cagayan, Isabela, Kalinga, Ifugao and Mt. Province, Moderate to heavy damage. Evacuation is advised.?

On the other hand, the last message, which was sent out to around 3.5 million customers at around 8:15 am last Thursday, October 20, read as follows: ?Typhoon Signal #3: STY #LawinPH severe danger over La Union, Benguet, Nueva Vizcaya, Quirino and Northern Aurora in 18 hours. Moderate to heavy damage. Stay in safer evacuation areas.?

Crisanto said the mobile disaster alerts sent by Globe includes critical information that communities at risk can use to prepare for and respond to disaster.

The alerts were directed to customers in Cagayan, Isabela, Apayao, Abra, Ilocos Norte, Ilocos Sur, Mt. Province, Kalinga, Ifugao, and Calayan group of islands.

Separately as part of its #StaySafePH advocacy, Globe?s prepaid brands namely, Globe Prepaid and TM, also sent out SMS messages, reminding customers of precautionary steps prior to the typhoon?s landfall.

With mobile signal and internet services fully available, the company immediately provided Libreng Tawag, Libreng Charging and Libreng Internet services in 46 areas.

On top of the free services, Globe deployed relief operations in area areas namely Ilagan City, Isabela; Tuguegarao City, Cagayan; Vigan City, Ilocos Sur and Laoag City, Ilocos Norte.


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