Local cloud communications provider Telavi is promoting its unified communications platform as businesses increasingly shift away from traditional phone systems in favor of cloud-based services.
The move comes as the global Unified Communications as a Service (UCaaS) market continues to expand. Industry estimates place the market at $87.39 billion in 2024, with projected annual growth of 19.8% through 2030, driven largely by demand for hybrid work and mobile-first business operations in the Asia-Pacific region.
Erwin Co, president and CEO of Gur Lavi Corp. and founder of Telavi, said many businesses continue to lose revenue because of outdated communications infrastructure.
“In retail and food service, up to 30% of customer calls could be going unanswered, resulting in significant financial repercussions for local businesses,” Co said.
Telavi provides cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offerings for small and medium enterprises, large corporations, and local government units.
Its services include cloud telephony, team messaging, video conferencing, and contact center management, eliminating the need for on-premise communications hardware.
Founded in 2013, Gur Lavi Corp. has expanded its communications business through a partnership with PLDT, serving private companies and government clients nationwide. The company said it is ISO 27001:2022 certified and compliant with the Data Privacy Act.
The company said its cloud-based platform allows businesses to reduce hardware and maintenance costs while enabling faster deployment of communications services. It also claims to provide 99.99% service uptime.
