Logistics provider GoGo Xpress has launched a same-day delivery service aimed at helping online sellers in Metro Manila manage growing order volumes through a more structured fulfillment process.
The company said the new service is designed for merchants that have outgrown traditional on-demand delivery booking, where each order requires a separate rider request.
According to GoGo Xpress, many online sellers face challenges related to delivery costs, rider availability, and fluctuating logistics expenses as their businesses expand.
The company cited findings from a recent study showing that nearly 65% of merchants already use same-day delivery either regularly or occasionally, while almost 30% are interested in adopting the service.
Under the new system, merchants can consolidate multiple orders into a single pickup rather than booking riders individually throughout the day. Orders are collected in bulk and processed through a coordinated delivery workflow, allowing sellers to handle fulfillment in batches.
Raffy Vicente, president and chief operating officer of QuadX Inc., said the service addresses operational bottlenecks that emerge as online businesses grow.
“Many online sellers don’t fail because demand is low. They struggle because operations break once order volume starts scaling,” Vicente said.
The company said the service was developed in response to increasing consumer expectations for faster deliveries, particularly in Metro Manila, where same-day fulfillment is becoming more common among online retailers.
During its pilot phase, GoGo Xpress said it completed more than 30,000 same-day deliveries. The company reported that participating merchants cited reduced administrative work, fewer coordination issues, and more predictable operations as key benefits. The platform currently serves more than 329,000 merchants nationwide.
“This is not just about delivering faster,” Vicente added. “It is about helping sellers operate smarter. As businesses grow, they need logistics that can scale with them, not systems that create more friction.”
