The Supreme Court (SC) has advised the public to expect delays in email responses and other transactions after a worldwide Microsoft 365 service outage affected the Philippine Judiciary 365 (PJ365) platform.
“The Supreme Court informs the public that the ongoing worldwide Microsoft 365 service outage has affected the Philippine Judiciary 365 (PJ365), including Microsoft Outlook. During this period, responses to emails and other transactions may be delayed,” the court said in an advisory on Friday, Nov. 13.
The disruption affects the judiciary’s use of Microsoft’s services, including its Outlook email platform. The advisory did not specify which other PJ365 services were affected or give a timetable for their restoration.
“The Supreme Court is working closely with Microsoft to restore all affected PJ365 services and will provide updates as necessary,” it said.
Microsoft has acknowledged the broader outage, with a spokesperson saying the company was investigating reports of problems with Microsoft 365 services, primarily Exchange Online, which supports email access.
The company attributed the disruption to servers becoming unexpectedly unavailable, increasing the load on the remaining infrastructure. It said it was restoring affected servers and redirecting traffic to help services recover.
