Wednesday, September 2, 2026
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CATEGORY

Business IT

PH outsourcing sector targets higher-value services amid AI shift

The Philippine IT and business process management (IT-BPM) industry could generate between $43.3 billion and $50.5 billion in revenue by 2028 as the sector shifts toward AI-enabled and higher-value services, according to the IT and Business Process Association of the Philippines (IBPAP).

PH-founded BPO firm Asiatel lists in Canada, eyes higher-value outsourcing services

Philippine-based outsourcing company Asiatel Outsourcing Inc. has begun trading on Canada’s TSX Venture Exchange as it seeks to expand in North America and move into higher-value knowledge process outsourcing services.

BSP issues voluntary AI rules for banks, financial firms

The Bangko Sentral ng Pilipinas (BSP) has issued governance principles for the use of artificial intelligence by banks and other BSP-supervised financial institutions (BSFIs), setting minimum supervisory expectations for managing the technology’s risks.

SEC opens door to new lending apps, but under tighter rules

The Securities and Exchange Commission (SEC) is reopening the online lending app market nearly five years after freezing new entrants, but is doing so under a stricter regulatory regime meant to curb the abusive and predatory practices that have long dogged the sector.

Canadian software firm OpenText plans PH expansion, DTI says

The Philippine government is backing the planned expansion of Canadian enterprise software firm OpenText in the country, a move officials said could bring more investments in cloud computing, artificial intelligence (AI), cybersecurity, and other digital technologies while generating additional high-value jobs.

Hawaii-based BPO firm opens Cebu office, eyes 3,200 staff in PH by year-end

Hawaii-based outsourcing firm Connext Global said it is expanding its operations in the Philippines after posting 15% revenue growth in the first half of 2026, opening a new office in Cebu City and ramping up hiring to meet client demand.

Canadian BPO firm plans P632-M expansion in PH, eyes new provincial sites

Canadian business process outsourcing (BPO) firm NQX is planning to invest P632 million in the Philippines and add 725 direct jobs as it expands its operations outside Metro Manila, according to the Department of Trade and Industry (DTI).

Telus to deepen PH investment in AI services, software engineering

Canadian digital services firm Telus is looking to expand its Philippine operations in artificial intelligence (AI)-related services, healthcare support, software engineering, and workforce development, although the company has yet to announce a new investment amount or timeline for the planned growth.

RCBC drops fund transfer fees on digital apps

Rizal Commercial Banking Corp. (RCBC) said it will waive InstaPay fees for person-to-person fund transfers made through its digital banking apps starting July 4, joining a growing number of banks lowering the cost of digital transactions as competition in mobile banking intensifies.

PLDT, Smart, DITO sign infra-sharing deal to widen network coverage

PLDT, Smart Communications and DITO Telecommunity have signed a memorandum of understanding to share selected telecom infrastructure, a move the companies said could help expand network coverage and improve service reliability.

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