The digital transformation journey for micro, small, and medium enterprises (MSMEs) in the Philippines is an important step towards their survival and growth in the increasingly globalized economy.
Through the Consumer Complaints Assistance and Resolution System (CARe System) and Philippine Online Dispute Resolution System (PODRS), consumers would have a seamless and stress-free experience from the time they file their initial complaint until the final resolution, the Department of Trade and Industry (DTI) said.
The company said the study was conducted across six countries - Singapore, Malaysia, Philippines, Indonesia, Thailand and Vietnam – with over 9,000 participants to shed light on this group of avid e-shoppers, affectionately dubbed “e-shopaholics” by Ninja Van Philippines.
Lawyer Rule Oporto, a tax expert and senior director for business tax services at SGV & Co., has urged businesses engaged in exports and e-commerce to comply with the invoicing requirements as the Bureau of Internal Revenue (BIR) is expanding the coverage of its electronic invoicing system (EIC) implementation.
The Bureau of Customs (BOC) said it is working on a set of customs regulations that would address gaps and challenges in the processing and clearance of cross-border e-commerce shipments.
The DTI said the agreement opens doors for possible collaboration between the Philippines and China in undertaking joint case studies and capacity building programs to enhance the knowledge and skills of MSMEs and maximize the potentials of e-commerce.
Digital platform foodpanda said that as e-commerce emerges as a vital tool in the country’s economic development, developing this sector becomes a key government priority.