Friday, May 31, 2024

BPO firm iQor expands call center operations in Davao

BPO operator iQor has announced the expansion of its Davao call center, as well as the launch of a new center in the Davao Park District.

iQor Philippines director of operations James Down speaking during the Davao launch

The new expansions in Davao are part of iQor’s 2019 growth trajectory that will bring in over 5,000 new jobs across the Philippines by the end of the year.

Expanding by 70,000 square feet across the two locations, iQor has modernized its current center with a new recruiting space and expanded breakroom and game area.

The newly-built center houses 1,200 call center seats and another state-of-the-art recruiting center. iQor said it has plans for further expansion in 2020.

To meet client demand, iQor has been actively recruiting over 2,000 new employees across Davao and will continue to recruit through the end of the year.

“We’re on a mission to bring jobs close to home across Luzon, Visayas and Mindanao,” said Saurabh Bhaskar, senior vice president operations for iQor Philippines. “Our Davao employees enjoy effortless commutes and access to a variety of amenities within walking distance of our contact centers.”

iQor Philippines senior vice president operations Rod Hoddinott said the company is looking forward to growing its presence in Davao.

“The city is an ideal region thanks to its highly proficient workforce and educated talent pool. It will remain one of our fastest growing regions as we work with clients to solve complex problems across a variety of channels,” he said.


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