Singapore is the āsmartestā city in the world in 2019, according to the new ācitizen-focusedā ranking of global urban areas, which reveals the necessity of aligning policy with the lives and needs of citizens.
Manila was at the 94th spot, the lowest ranked Asian city with a rating of āCā. The IMD Smart City Index 2019 (SCI) covered 102 cities worldwide.


The Top 10 smartest cities in 2019 are: Singapore (1st), Zurich (2nd), Oslo (3rd), Geneva (4th), Copenhagen (5th), Auckland (6th), Taipei City (7th), Helsinki (8th), Bilbao (9th) and Dusseldorf (10th).
āSmart cities are becoming magnets for investment, talent and trade. Yet, a significant part of the efforts and energy spent seem to be disconnected from the long-term aspirations of citizens. Without citizenās support and engagement, smart cities may not be sustainable. The SCI intends to fill a gap by being a reference and tool for action to build inclusive and dynamic cities,ā stated Bruno Lanvin, president of the IMDās Smart City Observatory at the IMD World Competitiveness Center.
There is no āone size fits allā strategy to becoming a smart city: although all three leading cities score highly for āstructuresā (how services are made available to citizens) while their scores vary for ātechnologiesā, which assesses real impact on citizensā daily lives.
Singapore, for example, performs well in safety, monitoring of air quality and traffic congestion, while Zurich is strong for public transportation and access to medical and cultural services.
Osloās citizens hail the quality of ācircular economyā solutions, on-line voting, and bicycle-centric mobility.
The economic performance of smart cities is deeply influenced by their context. For example, large urban centers such as San Francisco (12th) or London (20th) make the Top 20 of the IMD Smart Cities Index 2019. But cities of smaller size, such as Bilbao (9th) — with populations below 500,000 ā rank remarkably high.
Smart cities are a fast-growing species, and fertile ground for new experiments in critical areas, ranging from urban planning, sustainable energy, and transport strategies to social integration and talent attraction.
As leaders and citizens around the world assess, design, implement and improve on ways to create better cities, they are confronted with a multitude of decisions and partial solutions to specific problems such as traffic congestion, waste management and crime.
A city level survey gauged inhabitantsā perception of their urban setting and services provided. āSmartā is defined as assessing a cityās efforts and success in embracing smart technologies to improve the lives of their citizens. The index is then transformed into a rating, which creates an independent rating of the āsmartnessā of a city.
Concerns and aspirations of citizens vary widely depending on culture and socio-economic environments. SCI includes an assessment of attitudes towards the use of personal data, face recognition and overall trust towards local authorities.
On that account, Chinese citizens — in Zhuhai (40th),Tianjin (41st), Chongqing (42nd), Shenzhen (43rd) and Hangzhou (44th) and those in Dubai (45th) seem to be more at ease than in other parts of the world, such as Chicago (53rd) , Denver (33rd), Geneva (4th), New York (38th) and Paris (51st).
āThe Asia-Pacific region has a special role to play in helping us identify the right strategies to build smart cities in a way that should be human-centric rather than technology-centric. The experience of Singapore is very different from that of Shenzhen or Jakarta, or even Melbourne,ā stated Professor Chan Heng Chee, chairman of the Lee Kuan Yew Centre for Innovative Cities at SUTD.
Obstacles in the way of the growth of āsmart citiesā include a gap between the priorities of municipal authorities and those of their citizens. Many technologies remain largely ignored by the populations they are claiming to serve.
In many instances, advanced on-line services are theoretically available to citizens, but too cumbersome or insufficiently advertised to meet a critical mass of users. In most cases, such services seem to have been initiated in a ātop-downā manner, rather than being based on the priorities of citizens.
āSmart cities are growing and blossoming in all parts of the world. Economic realities cannot be ignored: cities in poorer countries face disadvantages, which will require specific actions to correct along the path towards smartness,ā stated Professor Arturo Bris, director of the IMD World Competitiveness Center.
Quality of life (including environment, safety, access to health and education services, but also mobility and social interaction) seem to be more and more prominent aspirations for āsmart citiesā worldwide.


