BPO

After receiving reports that the BPO sector may need to reduce their workforce or set aside expansion plans in the country, Sen. Paolo Benigno ?Bam? Aquino IV set a second hearing on the issue on Monday, March 12.

2018 is seen to be a "good year for the Philippine job market," with indications of increased hiring and job-hunting activities.

BPO companies remained attracted to the Philippines as their investment destination with its young and competitive talents in the industry.

According to PhilJobnet, the BPO industry has posted a total of 133,300 call center agent positions from January to December 2017.

With call centers increasingly being ?transformed into data centers,? the BPO sector?s reliance on critical infrastructure will grow, Harry Woo, managing director and SVP of Panduit for Asia Pacific, explained.

Located at the 12th floor of the SM Aura Office Tower along McKinley Parkway, Taguig City, the facility will serve as a training center for the professional development of Teleperformance Philippines' 40,000 employees.

The company's new name also shows its "strategic realignment" that shows it is ?developing and operating new business models together with its customers,? it said in a statement.

PLDT, through its Alpha Enterprise group, said it launched the cloud-based service to provide call center operators a ?cost-effective solution for software licensing and managed ICT."

The Philippine Software Industry Association says it is supporting and encouraging Filipino software entrepreneurs to create and sell software products that address the so-called four megatrends -- cloud, mobile, social, and Big Data.

At least 30 business process outsourcing (BPO) companies in the Philippines are generating between P1 billion to P17 billion in annual revenues, according to Pasig City Rep. Roman Romulo.