Salesforce has announced the global availability of Agentforce 360, a new platform that integrates humans and AI agents in a single system aimed at redefining enterprise productivity and customer engagement.
Globe Business, the enterprise arm of Globe Telecom, has partnered with Salesforce to enhance its customer experience operations through the use of automation and artificial intelligence (AI) tools.
Maxicare Healthcare has started using Agentforce in Salesforce Service Cloud to improve the handling of dental care Letter of Authorization (LOA) requests for its members and partner clinics.
Cloud computing firm Salesforce has announced Agentforce 3, a major upgrade to its digital labor platform that gives companies the visibility and control to scale AI agents without compromise.
Cloud computing firm Salesforce announced that Smart Communications, the mobile services arm of PLDT, will implement Commerce Cloud to create a unified digital storefront.
Gavin Barfield, vice president and chief technology officer for solutions at Salesforce Asean, conducted a Q&A session with members of the local media to answers vital questions on the rise of agentic AI.
US-headquartered cloud computing giant Salesforce recently showcased Agentforce, its digital labor platform designed to bring autonomous AI agents into the flow of work in...
Local tech firm Micro-D International (MDI) and its software development subsidiary Novare Technologies Inc. have rebranded as NOVARE and will be now known as a new single identity tech company.