Salesforce has expanded its Agentforce platform with a portfolio of preconfigured artificial intelligence agents designed to handle tasks across sales, customer service, commerce, employee support, and back-office operations.
Called the Enterprise AI Harness, the architecture combines technologies from Salesforce’s Data 360, Informatica, MuleSoft, Agent Fabric, Tableau, Agentforce, Salesforce Guardian, and Salesforce Platform products.
Salesforce and Anthropic have expanded their partnership with the launch of Claudeforce, an integration that connects Anthropic’s Claude artificial intelligence models with Salesforce data, business rules, workflows, and applications.
Appistoki has opened a Salesforce Data and AI Center of Excellence in Bonifacio Global City to help Philippine companies develop and deploy artificial intelligence applications across their operations.
Salesforce has launched Slack Code, a new feature that allows software development teams to work with AI coding agents inside shared Slack channels, as the company seeks to move AI-assisted programming beyond individual developers working in separate tools.
The average number of artificial intelligence agents activated by businesses nearly tripled over a 14-month period as companies moved the technology beyond chatbots and into business processes, according to an analysis released by Salesforce.
Salesforce and Anthropic have introduced Claude Tag, a new feature that embeds Anthropic's Claude artificial intelligence model directly into Slack channels, allowing teams to assign tasks to an AI assistant without leaving their workplace conversations.
Salesforce has expanded its artificial intelligence offerings for small and medium-sized enterprises (SMEs) in the Philippines by embedding its Agentforce AI assistant into Salesforce Suites and introducing Slack CRM, aiming to help businesses automate routine work and manage customer relationships from within Slack.
Announced during the company's Connections 2026 event, the new Agentforce Marketing features allow marketers to work alongside AI agents that can analyze customer data, qualify leads, generate content, and manage marketing campaigns.
The most profound impact of agentic AI is not the replacement of human jobs, but freeing us from the routine and augmenting human productivity, creativity, and purpose.
