Thursday, July 18, 2024

Half of users ?believe? banks will refund them in case of cyber theft

More than 45 percent of users who manage their finances via the Internet are sure their bank will refund them if money is stolen from their online account.

This was the finding from the Consumer Security Risks Survey 2013 conducted by the analytical company B2B International in collaboration with security firm Kaspersky Lab.

online banking

“This confidence among customers has the potential to affect the business of financial organizations, which can suffer both monetary and reputational damages in the event of cyber theft,” Kaspersky Lab said.

According to Kaspersky Lab statistics, every fourth phishing (i.e., fake) Web page imitates the website of a legitimate bank, online store or payment service. These fake pages are used to trick people into handing over their banking details.

Meanwhile, malware authors continue to create new malicious programs capable of accessing online accounts and new ways to bypass the security tools that banks have in place.

It is little surprise that cybercriminals prefer to attack users? computers rather than the protected IT infrastructures of banks, it is much easier to steal data from a privately-owned device, Kaspersky Lab noted.

?At the same time, users often ignore the risks and neglect basic security measures when using online financial services, such as online banking,? it said.

The B2B International research found that 28 percent of respondents do not check the authenticity of the websites where they enter their confidential information. Also 34 percent of users do not take any measures whatsoever to prevent their data from being intercepted on public Wi-Fi networks.

This apathetic approach to online personal security is linked, among other things, to the belief that banks will refund customers if any money is stolen in a cyber attack.

Forty five percent of respondents believe their bank will pay back money stolen by cybercriminals, and 57 percent are confident their bank has already taken all the necessary security measures.


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